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Root Cause Analysis Tool: Patient Interview Questions

Resource Type: Toolkits
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This 22-question COPD Foundation tool assists front-line COPD healthcare providers in root cause analysis to gauge the contributions of certain factors (e.g., medication, support at home) to an individual patient's hospital readmission.

Citation: 

Root Cause Analysis Tool. COPD Foundation. 2015.

caregiver & community evaluation & quality improvement exacerbations patient education patient experience post-acute care promising practices readmission treatment

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  • If we want to better understand what might be causing our readmissions, specific to a facility- getting the patient and family voice is critical. This tool lays a framework for asking and categorizing to identify some areas of possible opportunity for quality improvement. Using Motivation Interviewing techniques can add that special focus and empathy that patients should expect.
    If you have another please feel free to share.
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