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Trained Paramedics Provide Ongoing Support to Frequent 911 Callers, Reducing Use of Ambulance and Emergency Department Services

Resource Type: Articles Case Studies
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This article chronicles the innovative services of a TX emergency medical service provider that uses mobile health care paramedics to provide in-home and telephone support to patients at risk for potentially preventable hospitalizations. The group has implemented special protocols for their patients with COPD. Results and implementation processes -- including pilot testing, training and key partnerships -- are included.

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Citation: Zavadsky, M. Trained Paramedics Provide Ongoing Support to Frequent 911 Callers, Reducing Use of Ambulance and Emergency Department Services. AHRQ website. https://innovations.ahrq.gov/profiles/trained-paramedics-provide-ongoing-support-frequent-911-callers-reducing-use-ambulance-and. Published January 2012. Updated May 2015. Accessed July 2015.
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