Listening to the unmet needs of Europeans with COPD

This paper contains the methodology and results of a focus-group type event held in Europe; the aim of the audit was to gain insight into the perceptions of people with COPD and their family members with the following objectives: to better understand the patient experience and therefore improve COPD care; to inform hospital discharge education materials; and to develop a standardized patient experience measure for future use. Qualitative results and researcher conclusions are included.