Pharmacists Introduce Appointment-Based Model to Improve Medication Adherence for Patients

March 04, 2015

Pfizer has collaborated with the American Pharmacists Association (APhA) and the National Community Pharmacists Association (NCPA) to develop a medication synchronization program for patients who regularly refill more than one medication each month.  

The Appointment-based Model (ABM), also called “med sync,” is currently available in more than 10,000 pharmacies and will help patients with chronic conditions to manage prescribed medication properly.  According to research conducted by Virginia Commonwealth University, the average patient skips nearly five refills of chronic mediations per twelve-month period. The American Pharmacists Association (APhA) reports that one-third of patients who take regular medications miss doses because they run out before refilling their prescription.

In ABM, pharmacists synchronize chronic prescription refills so that they all come due on the same day each month.  The program aims to eliminate the need to call in multiple prescription refills, reduces the number of trips to the pharmacy and provides an opportunity for patients to meet one-on-one with their pharmacist on a monthly basis to discuss their medications. For more information, please visit: